90 day money-back guarantee | Free rental appraisal
When partnering with Home Sweet Home Property Management, you can expect a dedicated team committed to safeguarding your valuable investment. We work diligently to ensure your property is well-maintained and all compliance and obligations under the Residential Tenancies Act are met. Our goal is to create a welcoming environment where tenants feel at home, fostering long-term satisfaction and reducing turnover to protect your investment. We take pride in providing property owners with peace of mind, giving you more time to focus on what you love.
It all begins with setting the right rent level to attract the ideal tenant for your investment. We start by visiting your property and using our in-depth market experience to determine the right rent level. Before we advertise, we'll confirm this with you, ensuring you’re on board with the strategy. This thoughtful approach helps us secure the best tenant for your property, right from the start.
Once your property hits the market, we'll show through potential tenants, and expertly manage the entire application process. Once the applications start coming through, we pre-vet every applicant to ensure only the top contenders make it to your shortlist. This means less hassle for you and more confidence in your tenant selection. With us handling the details, you can be sure you're choosing from the very best.
Once you’ve chosen your tenant, we handle all the paperwork, meticulously ensuring every detail is covered. We’ll take care of compliance and legislative requirements to keep you protected. We’ll also collect the move-in costs—2 weeks' rent in advance and a bond of 4 weeks’ rent. All funds are securely deposited into our Trust Account. With us managing these details, you can rest assured that everything is in perfect order as your new tenant moves in.
Before your new tenants move in, we’ll conduct a thorough entry condition report, documenting the property’s condition in detail. This report, agreed upon by all parties, serves as a reference for future inspections and the final vacate inspection. To ensure a smooth start, we provide tenants with a comprehensive handbook. It’s packed with essential information about your property, our guidelines, and what to expect when renting through us. This way, everyone is on the same page from day one, setting the stage for a positive rental experience.
All tenant and client funds are securely managed in our Trust Account. We make sure rent is paid on time, every time, with robust policies and procedures to handle any arrears efficiently. If a tenant misses a payment, you'll be the first to know. Our proactive approach means you stay informed so you can rest easy, knowing we've got your property’s finances covered.
We conduct regular inspections of your property to stay ahead of any maintenance needs or potential issues, and to ensure your insurance remains valid. After each inspection, you’ll receive a detailed report via email, and we'll also save it in your online owner portal for easy access anytime. This way, you’re always informed about the condition of your property. We keep a close eye on your property so you don’t have to.
Our property managers are always ready to jump into action, with someone always available after hours to support our tenants with emergency maintenance. If your property needs repairs or maintenance, we'll inform you right away, and send our trusted tradespeople to handle it swiftly. After inspections, we may also recommend preventative maintenance to safeguard your investment and help you avoid bigger bills later on. We also use top-notch technology to track all maintenance tasks, ensuring nothing slips through the cracks. With us, your property and tenants are in good hands, always cared for and always protected.
When a tenancy comes to an end, we’ve got all the details covered. From handling the paperwork and conducting final inspections, to managing the bond release, we take care of everything so you don’t have to. We’ll also arrange any between tenancy repairs and maintenance, and jump straight into re-marketing your property to ensure minimal vacancy time between tenants. Our goal is to keep everything running smoothly, every step of the way.
At Home Sweet Home Property Management, we tailor our services to meet the unique needs of each property owner and their property. Our dedicated team ensures that every detail is taken care of, allowing our clients to focus on what truly matters to them. From compliance, to tenant selection, to tenant relations and maintenance, we handle it all, providing peace of mind to our clients.
Switching to Home Sweet Home is quick and hassle-free. Just provide us with a few details, and we'll handle the rest, making your transition smooth and effortless.
